Queuing Model Excel 2.0
Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers.
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Conclusion
To conclude Queuing Model Excel works on Windows 9X/ME/2K/XP/2003 operating system(s) and can be easily downloaded using the below download link according to Shareware license. Queuing Model Excel download file is only 151 KB in size.Queuing Model Excel was filed under the General category and was reviewed in softlookup.com and receive 5/5 Score.
Queuing Model Excel has been tested by our team against viruses, spyware, adware, trojan, backdoors and was found to be 100% clean. We will recheck Queuing Model Excel when updated to assure that it remains clean.
Queuing Model Excel user Review
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| Category: | General |
| Publisher: | softSWOT |
| Last Updated: | 03/12/2019 |
| Requirements: | Microsoft Excel |
| License: | Shareware |
| Operating system: | Windows 9X/ME/2K/XP/2003 |
| Hits: | 595 |
| File size: | 151 KB |
| Price: | 27 USD |
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