Overview
What is Help Desk-99?
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
In depth
A closer look at Help Desk-99
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose Help Desk-99 is they found it very easy to understand. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
Requirements
System requirements
25 MB Hard disk space, Javascript enabled browser
Verdict
Should you download Help Desk-99?
Help Desk-99 runs on
Windows 10/11
and is available under the
Shareware
license
— the installer is 5089 KB.
We’ve catalogued it under
Utilities and Tools.
✓
Verified clean. Every Help Desk-99 build on SoftLookup is scanned for viruses, spyware, adware, trojans and backdoors. We re-test on every update.
Sponsored
At a glance
Help Desk-99 specifications
- Last updated
- Feb 16, 2025
- Requirements
- 25 MB Hard disk space, Javascript enabled browser
- License
- Shareware
- Operating system
- Windows 10/11
- File size
- 5089 KB
- Price
- $180
- Page views
- 484
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